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Careers at Novapetal Flower Lab
We design and deliver flowers from our studio in Arcadia, Phoenix. When we are hiring, the open roles are listed here.
Now hiring · Arcadia, Phoenix
Store Manager
Novapetal Flower Lab is a floral design studio in Arcadia, recognized as one of America’s Favorite Mom & Pop Shops by Yelp and Entrepreneur. Since 2021 we’ve grown from Phoenix to a second studio in New York City, and we’re looking for a strong leader to run our Phoenix studio day to day. We’re growing, and we want people who grow with us.
What you’ll do
- Manage our team of florists: schedules, priorities, quality and standards
- Take orders by phone and help walk-in clients choose the perfect flowers
- Coordinate our drivers and plan daily delivery routes
- Make every client feel taken care of: reply to calls, emails and inquiries quickly and warmly, from the first call to the final delivery
- Sell events and weddings: call the client, build quotes with our designers, follow up until they book
- Reach out to venues, planners and local businesses to bring in new corporate and event clients
- Open and close the studio, check every order before it leaves, and keep purchasing within budget
- Send the owners a short daily update and track the team’s results
Who you are
- 2+ years leading a team in retail, hospitality or events
- You love working with clients, and talking to people is easy for you
- You find solutions instead of waiting for instructions
- You’re not afraid to pick up the phone and pitch
- Event or floral industry experience is a big plus
How to apply
Email contact@floweraz.com with the subject “Phoenix Store Manager” and tell us about a time you turned a problem into a win.